Hochron AgencyBilling & PaymentsAuto QuotingClaims Information
Claims Information: The information below will help to speed the handling of any claim you have with the carriers listed. Some carriers prefer that you call them directly as this helps them to attend to your claim in a fast and efficient manor. Other carriers prefer the contact to come through our office. In either case your claims will be handled as quickly as possible.
Franklin Mutual      Call our office for assistance during office hours 201-768-9086
m-f 9am-5pm* 
IFA Call our office for assistance during office hours 201-768-9086
m-f 9am-5pm* 
Mercury  800-503-3724  
Progressive  800-876-5581  * Link to track claims is on payment page
Palisades Insurance      800-696-2858  
Quincy Mutual      800-490-0047 24/7         During office hours call our office
Tower Insurance 888-856-5522 or
email firstreports@twrgrp.com
 During office hours call our office
Any other Carrier Call our office during
office hours
 201 768-9086
     
What to do at the scene of an auto accident:
1) Stop immediately, but do not obstruct traffic
2) Assist injured. Have someone call policy repeat after 5 minutes
3) Secure name, phone numbers, addresses of other drivers, witnesses and any passengers
4)Secure make, model and license numbers of all cars involved
5) Make rough drawing of scene
6) Don't hastily accept claim settlement at scene of accident
7) remain calm, courteous and consistent in your version of the accident
8) Notify your insurance  carrier/agent as soon as possible.
You may have questions or concerns about your claim, even after reporting your claim to the carrier directly, Please feel free to call our office for assistance or clarification.